Coaching Onboarding Guide | Burns Leadership Consulting

How Coaching Works, Start to Finish

This is the full sequence, so nothing feels like a surprise. It takes a few steps to get real ground under a coaching relationship — here's why each one matters, and what happens next.

Who's Who

Leader refers to the person being coached, throughout this guide and every tool in the sequence. Sponsor refers to whoever is backing that leader's development — a manager, an executive sponsor, a mentor. Not every engagement has one. Where a sponsor is part of the picture, this guide shows what changes; where one isn't, the leader-only path applies and the sponsor-specific steps are simply skipped.

The Sequence

The leader always has a part to play early on. The sponsor does too, if one is involved. After that, it's the coaching itself.

1
Leader · ~15-20 minutes
Leader Profile

The leader shares who they are, what they're stepping into, and what would make this coaching relationship worthwhile — the full picture before day one.

2
Leader · ~20-30 minutes
Leader Competency Assessment

The leader sorts a set of leadership competencies by priority and rates their own current ability on the ones that matter most right now. Where a sponsor is involved, these results will be compared against the sponsor's own assessment of the same competencies.

In parallel, if a sponsor is involved
3
Sponsor · ~30 minutes total · when applicable
Sponsor Initial Input & Sponsor Competency Assessment

The sponsor shares the business outcomes this work should produce, relevant organizational context, and their own independent sort and rating of the same competencies — for the leader, not themselves.

4
Coach & sponsor · when a sponsor is involved
Sponsor Debrief

Before meeting with the leader, the coach reviews the comparison with the sponsor — what aligns with the leader's own view, what diverges, and what it might mean. Where there's no sponsor, or the sponsor isn't actively engaged, this step doesn't happen and the coach moves directly to the leader.

5
Leader & coach, plus sponsor if involved · scheduled session
Kickoff Meeting

Where a sponsor is involved, this is a three-way conversation — leader, sponsor, and coach — walking through the comparison together and aligning on direction. Where there isn't, it's the leader and coach covering the same ground.

6
Leader · ~15 minutes, right after the kickoff meeting
Goal-Setting Worksheet

With the conversation still fresh, the leader turns it into 2 to 3 goals, each with a way to measure whether it's actually happening.

7
Ongoing
Coaching Sessions

Regular sessions working the agreed goals, with the assessments and kickoff meeting as the shared reference point.

8
Leader, plus sponsor if involved · as contracted
Progress Reviews

Check-ins at whatever cadence and milestones are contracted for this engagement — 60/90 days, quarterly, a midpoint, or otherwise — to see whether the work is landing and adjust if it isn't.

9
Leader, plus sponsor if involved · as contracted
Sustainability Review

After the coaching relationship formally ends, a final check — at whatever timing is contracted — on what stuck without the coach in the room.

Why It's Built This Way

Where a sponsor is involved, the leader and the sponsor complete their assessments independently, before either one sees the other's. That's deliberate — it's the only way to find out where they actually agree and where they don't, instead of one view quietly shaping the other.

The sponsor debrief happens before the kickoff meeting so the coach walks into that three-way conversation already understanding both sides, not discovering the gaps in real time in front of the leader.

Goals get set after the kickoff meeting, not before it. A goal written on day one, before any of this evidence exists, is a guess. A goal written after the leader's (and, where applicable, the sponsor's) views have been compared and talked through is grounded in something real.

It's a few more steps up front than a single intake form. The payoff is a coaching plan that fits the actual situation, not an assumed one.

Getting the Most From This, As the Leader

Coaching works in proportion to what you bring to it. A few things that make the difference.

Set clear intentions

Before your first session, get specific: your goals, where you're strongest and weakest right now, the challenges you're actually facing, and the impact you want to have on your team.

Embrace vulnerability

This works when you're honest, not polished. Be ready to talk about what's genuinely hard, what hasn't worked, and where your own assumptions might be part of the problem.

Commit to action

Coaching isn't something that happens to you in the room. Protect time for sessions and reflection, complete pre-work fully, and follow through on what you agree to between sessions.

Maintain perspective

Change takes time. Discomfort is often a sign it's working, not a sign it's wrong. Small shifts compound, and setbacks are part of the process, not evidence it's failing.

Come prepared

Show up to each session with something specific to work on, give your coach real context about what's happening in your world, and ask when something isn't clear.

Partner well

Tell your coach honestly what's landing and what isn't. Say what kind of feedback actually helps you. Stay open to approaches you wouldn't have tried on your own.

Confidentiality

What the leader shares — in the Leader Profile, the Competency Assessment, and in coaching sessions — stays between the leader and their coach, unless the leader chooses to share it themselves. The same goes for the sponsor's side, where one is involved: their input stays with the coach, not passed along verbatim to the leader or vice versa. What gets shared in the sponsor debrief and the kickoff meeting is a comparison the coach prepares and facilitates, not a forwarded copy of either party's raw responses.

Getting Started

Use the link that matches your role. If a sponsor is part of this engagement, each of you completes your own.

I'm the Leader

Start with your Leader Profile, then move on to your Competency Assessment.

Start Leader Profile
I'm the Sponsor

Start with your Initial Input, then complete your Competency Assessment for the leader you're sponsoring.

Start Sponsor Input